Privacy Policy
At Mystery Info Solutions, we are committed to protecting the privacy of our website visitors. This privacy policy explains how we collect, use, and protect personal information that is collected through our website.
Collection of Information
We collect personal information from our website visitors when they fill out a form or sign up for our newsletter. The types of personal information that we collect may include:
Use of Information
We use the personal information that we collect to:
Protection of Information
We take appropriate measures to protect the personal information that we collect. We use secure servers and encryption to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Sharing of Information
We do not share personal information with third parties except as required by law or as necessary to provide our products and services.
Cookies
Our website uses cookies to track user behaviour and improve the user experience. We use both session cookies, which expire when the user closes their browser, and persistent cookies, which remain on the user's computer until they expire or are deleted.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we collect. You also have the right to object to the processing of your personal information or to request that we restrict processing.
Shipping Policy
Processing Time:All orders are processed within 1-2 business days.
Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur. Please note that these are estimates and not guaranteed delivery times.
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:CHARIS INDIA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:We currently do not ship outside India.
Minimum and Maximum Delivery Timeline:
- Minimum Delivery Timeline: 3 business days
- Maximum Delivery Timeline: 14 business days
Note: Business days exclude weekends and public holidays.
Payment Policy
We accept payments via credit card, debit card, and PayPal. All payments are processed securely through our third-party payment processor, which uses encryption and other security measures to protect your personal and financial information. Payment is required before access to our product is granted. We offer a range of pricing plans, including monthly and annual subscriptions, and discounts may be available for longer-term commitments. If a payment is declined or otherwise fails, we may suspend or terminate access to our product until payment is successfully processed.
Return Policy
We offer a 14-day money-back guarantee for new customers who purchase a subscription to our products. If you are not satisfied with our products during the first 14 days of your subscription, you may request a full refund by contacting our customer support team. After the initial 14-day period, we do not offer refunds for cancellations or partial use of our products. If you cancel your subscription, you will continue to have access to our product until the end of your current billing period.
Changes to this Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us here